Privacy Policy

1. Introduction

Travensy Holidays LLP values your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal data.

2. Information We Collect

We may collect the following information depending on the service:

• Passport copies
• ID cards (Aadhaar, Driving License, etc.)
• Contact details (phone, email, address)
• Travel history and travel preferences
• Payment information
• Visa application data
• Documents required by embassies and airlines
• Website analytics, cookies, and usage data

3. How We Use Your Information

Your data is used strictly for:

• Booking flights, hotels, and tour packages
• Processing visa applications
• Issuing travel insurance
• Providing customer support
• Confirming reservations with third-party suppliers
• Sending booking updates and travel information
• Improving website performance (using cookies/analytics)

We do not sell your data.

4. Data Sharing

We share your data only when necessary with:

• Airlines
• Visa centres & embassies
• Hotels & DMC partners
• Travel insurance providers
• Payment gateways
• Government/immigration departments (when required)

All sharing is done strictly for service fulfilment.

5. Cookies & Website Analytics

Our website uses:

• Cookies
• Basic analytics tools
• Tracking pixels (if applicable)

These help improve user experience and website functionality.

6. Data Storage & Security

• Personal data is stored securely using industry-standard protection.
• Only authorised staff can access customer information.
• We retain data only as long as required for legal or operational purposes.

7. Customer Rights

You may:

• Request a copy of your stored data
• Request correction of information
• Request deletion (where legally permissible)
• Withdraw consent for marketing communications

8. Third-Party Websites

We are not responsible for privacy practices of external websites linked from our platform.

9. Updates to Policy

Travensy Holidays LLP may update this Privacy Policy periodically. Changes will be posted on our website.